Thank you to our customers who pay their fare, and a reminder to passengers to pay your fare when riding the bus.

It’s important when traveling on the bus to have your valid Opal card or contactless card or device with you, as at any time you may be asked to provide it to an Authorised Officer.

Over 800 Transport Officers, Authorised Revenue Protection Officers and Police patrol travel on public transport to check passenger fares. Officers carry card readers and are able to scan your Opal card or contactless card or device to verify your ticket.

If you are using an Opal card, officers will check your balance, recent transaction history and the card type (e.g. Adult, Senior/Pensioner, Concession or Child/Youth).

If you are using a contactless card or device, officers will check if it is valid and accepted for contactless payments, where you tapped on or off and the fare you paid.

By simply tapping on and off, you are contributing to the smooth functioning of bus services. This simple act tells Transport for NSW how many people are using the service and helps gauge where more services are needed.
Thank you for tapping on and off, every time you pay your fare, you’re helping keep your community moving!

Did you know
•    On average, up to 10,000 people have their tickets checked every day on public transport
•    Approximately 9 out of 10 people pay their fare
•    If you’re not doing the right thing the chances of getting caught are high because officers will be travelling across the whole transport network and at different times of the day

For more information on how to pay for your fare head to https://transportnsw.info/tickets-opal/opal/best-ways-to-pay